Typical Tasks
Investigate and evaluate union complaints or arguments to determine viability.
Research case law or outcomes of previous case hearings.
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people
What personality traits do you need to succeed?
Integrity
Dependability
Attention to Detail
Cooperation
Initiative
Persistence
What key skills are needed for this job?
Active Listening
Speaking
Negotiation
Critical Thinking
Writing
Reading Comprehension
Expected Knowledge
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Common Activities
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
