MyMajors Career Profile

Typical Tasks

Enforce safety rules and regulations.

Resolve worker problems or collaborate with employees to assist in problem resolution.

Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.

Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.

Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.

What kind of work is this?

Enterprising

Business based Work

Realistic

Practical, Physical Work

Conventional

Organized, Procedural Work

What personality traits do you need to succeed?

Cooperation

Integrity

Stress Tolerance

Leadership

Concern for Others

Attention to Detail

What key skills are needed for this job?

Coordination

Active Listening

Time Management

Management of Personnel Resources

Speaking

Reading Comprehension

Expected Knowledge

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Common Activities

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Developing and Building Teams

Encouraging and building mutual trust, respect, and cooperation among team members.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.

Talk to your support team on campus about this career pathway and additional degree information.

Job Zone 3

Medium Preparation Needed

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required