Typical Tasks
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Resolve problems between inmates.
Supervise activities, such as searches, shakedowns, riot control, or institutional tours.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people
What personality traits do you need to succeed?
Integrity
Self-Control
Stress Tolerance
Dependability
Attention to Detail
Leadership
What key skills are needed for this job?
Active Listening
Monitoring
Social Perceptiveness
Coordination
Critical Thinking
Speaking
Expected Knowledge
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Common Activities
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.